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Contact Us

Hours of Operation

Main Office: 9:00 am to 5:00 pm reopening at 5:30 pm on the nights classes are offered
Branch Offices: 9:00 am to 5:00 pm (closed for 1 hour at lunch)

Parent referral services are available from 9:00 am to 5:00 pm and additional times by appointment.

Directory of Services

If you do not see what you are looking for, please contact our Main Office and our receptionist will be glad to help you.

For customers with special needs or special health considerations, please call the main office and we will plan your visit accordingly.

** For Referrals to Child Care Programs by e-mail use this Parent Referral link. **

Click the map link below for addresses and directions:

View Child Care Council locations »

Main Office

595 Blossom Road, Suite 120
Rochester, NY 14610
Monroe County: (585) 654-4720
Toll Free: (800) 743-KIDS (or 5437)
Fax: (585) 654-4721

Chief Executive Officer: Jeffrey Pier (585) 654-4727
Fax: (585) 654-4743

For all media requests, please contact Tim Cook, Cook Communications LLC, at (585) 426-5889.

Livingston Branch Office

53 Genesee Street Suite 4, Avon, NY 14414
Livingston County: (585) 346-6050
Toll Free: (800) 754-6317
Fax: (585) 346-6058

Wayne Branch Office

165 East Union Street, Suite 170
Newark, NY 14513
Wayne County: (315) 331-5443
Toll Free: (800) 201-6402
Fax: (315) 331-5271                                                                                                                                    

CCRR Complaint Policy      Confidentiality Policy     Provider Complaint Policy

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Recent News

Partnering for Business Navigator Toolkit

June 18 2024

Child Care Council Inc. is partnering with the Early Care & Learning Council and Finger Lakes Regional Economic Development Council as part of a statewide project to build and launch a Child Care Business Navigator Toolkit. The Business Navigator Toolkit is designed to help employers understand their employees’ child care needs and connect them with […]

Read More >
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